Signing Up for Things by Mar Preston
Of course I know what Amazon is. It’s where I sell all my mysteries
and how to write a mystery EBooks.
But Amazon Advantage? What’s that? It’s the vendor’s
side of Amazon. When I got repeated emails from Amazon Advantage to do
something about my orders I wondered what now. I’m not selling anything.
After they’d been hounding me for about a week I waded into
Amazon Advantage to straighten it out.
Don’t these kinds of problems just
overwhelm you sometimes? I’m condensing about nine phone calls here. Stay with
me. Yes, I did self-publish with createspace, an Amazon entity, but they have
no relationship with Amazon Advantage and they had no phone number to
communicate with them.
Really? I’m told to call Amazon Advantage. The run
around appeared before me.
However, I had one bit of leverage. An unhappy review with
createspace. At 6 a.m. this morning a nice fellow from South Africa called to
say these orders represented a good thing. They wanted to stock more of my book
Rip-Off. It was 3 pm in South Africa. All’s well it seems.
I just now received a notice from Amazon saying my order is
on its way. What order? I shouldn’t have clicked on it without noting it
wasn’t an official Amazon address. Now what’s going to happen?
I read these surveys about time spent in traffic or waiting
in the lines at DMV. There’s a NYC company that hires people to wait in line.
Don’t you wonder if there’s not good money in setting up a
company to make phone calls to deal with things you never signed up for? Who’s
with me on this? Maybe it’s my million dollar idea.
If you find yourself on hold sometime and looking for a good
read, maybe you’d like to check out Rip-Off
set in Santa Monica and featuring a good-hearted SMPD homicide detective.
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